Hinda Mitchell
Why and how to ‘hotwash’ after a crisis
It’s an emergency response concept you can apply to your crisis comms.
Crisis Communications
Dustin Siggins and Keith Pillow
How to build your trust reservoir before a crisis strikes
Every organization will face a trust drought. The key is preparing now.
Dustin Siggins
How to make a competitor’s trust crisis into your opportunity
You’re ready for your own crisis — but are you ready for your competitors’?
Ragan Insider Allison Carter
5 steps for sprinting to create a crisis communications plan
Get to a first draft fast.
Volodymyr Dehtyarov
‘A threat to the whole world’: CEO of Ukrainian PR firm fights on the front lines
From the Battle of Kharkiv to managing communications for the Territorial Defense Forces of Kyiv, Volodymyr Dehtyarov is fighting for his country.
Allison Carter
How to keep your executives from ‘going rogue’ during a crisis
As usual, the work starts long before the crisis does.
Joe McLeod
When marketing needs PR: ‘The Chosen’ creator apologizes for anti-ad rollout
The popular TV series rankled some with a bit of reverse psychology in its marketing. Here’s how PR could have helped.
Allison Carter
How to identify and respond to a media crisis
Media monitoring helps you understand when you’re in the middle of a storm – and how to get out of it.
Ragan Insider Ted Kitterman
How Havas PR rallied global teams to support ‘Save Ukraine’ telethon
The agency was able to pitch news outlets about the star-studded telecast which raised around €1.2 million from 80 million viewers worldwide.
Ted Kitterman
3 crisis communications lessons from the Academy’s Oscars slap response
A crisis comms expert takes a look at how messaging was handled and mishandled after Will Smith disrupted the Oscars telecast.
Emma Atkinson
Pinterest bans climate misinformation, Google’s DeepMind addresses its sexual misconduct process and Americans question safety of self-driving cars
Also: A Substack comms pro takes heat for her swipe at Twitter employees in her message about open roles at the organization.
Ted Kitterman
With increased Russian threat, here’s how to update your cyber crisis playbook
President Biden’s warning to business leaders should trigger a review of crisis comms readiness.
Emma Atkinson
Starbucks CEO looks to reconnect with employees, bad timing the No. 1 reason email pitches are rejected and PR pros can consult as bias checkers on Hollywood films
Also: Elon Musk buys 9.2% stake in Twitter after ranting against the platform.
PR Daily Staff
How media monitoring can calm a crisis
Follow the conversation to make sure your crisis messaging rises to the needs of the moment.
Emma Atkinson | Ted Kitterman
Meta’s smear campaign against TikTok exposed, employee archetypes who care about ESG and Etsy’s sellers protest fee increase
Also: Carhartt partners with Warner Bros. for Batman-inspired workwear line, Activision Blizzard CEO welcomes lawsuit settlement and more.
